MEMBER OUTCOME 2025 – Ongoing

Access To Justice - Judiciary of Kenya, Kenya Law, Action Lab

Design, pilot, and deploy ethical, locally governed AI solutions that improve access, efficiency, and equity in Kenya’s justice system—expanding access to legal information, reducing backlogs, enabling multilingual participation through transcription/translation, and supporting responsible AI adoption aligned with national and judiciary frameworks.

Justice Judiciary Kenya Law

Access To Justice - Judiciary of Kenya, Kenya Law, Action Lab

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Justice & Legal Tech

Judiciary of Kenya, Kenya Law, Action Lab

OUR ROLE

IDI's Role & Contribution

Under Action Lab, IDI provides technical and design leadership—leading user-centred co-creation, supporting development and testing of locally relevant AI models, strengthening governance and ethical safeguards, coordinating cross-sector partners, and supporting capacity building plus monitoring and learning for sustainable scale.

Key Insight

"The most powerful interventions happen when communities are treated as co-designers, not beneficiaries. By embedding ourselves in the problem space, we uncovered the systemic roots of the challenge and built solutions that last."

The Problem

Three interlocking failures created a system where continuity of care was structurally impossible.

Fragmented care

Designing and deploying ethical, locally governed AI solutions to improve efficiency and equity in Kenya's justice system.

Lost record continuity

Communities lacked access to tools and infrastructure to address the underlying challenge.

Invisible complications

Multiple actors worked in silos, preventing coordinated responses that could have amplified impact.

Our Approach

A phased, collaborative model anchored in the AI Policy Framework: assess judicial workflows and user needs, co-design and pilot tools (e.g., AI legal research assistants and multilingual transcription), strengthen governance/data protection/oversight, train users, and iterate from pilot learning toward responsible scale-up.

Outputs & Results

Measurable outcomes achieved through the programme's core activities.

91%

CASE SEARCH RETRIEVAL SPEED

3×

Improvement in service delivery efficiency

500+

Community members directly impacted

Partner organisations engaged

85%

Satisfaction rate among beneficiaries

2 yrs

Sustained operation post-project

OUTCOME

Project Outcome & Impact

More accessible legal information and more efficient, inclusive court processes—helping reduce case backlogs, support multilingual participation, and improve justice experience for all, especially underserved and vulnerable groups.