What We Do

What IDI Does

We provide research, strategy, and implementation support across three core service pillars. Whether you need insight into a challenge, design of a system, or help scaling a solution—we've got a pathway for you.

Our Service Pillars

Research & Insight

Learn

We uncover information that matters and make it useful. We map dynamics, analyze programs, and write deep policy.

Service types:

  • Network Assessments
  • Sector Research
  • System Audits
  • Ecosystem Mapping
  • Product Testing
  • Implementation Plans
Typical outputs: Research reports, framework documents, policy recommendations
Strategy & Design

Create

We model systems, strategy, and pathways to relevant outcomes. We wrap design around products, datasets, and civic blueprints.

Service types:

  • Venture Strategy
  • Service Design
  • Ecosystem Design
  • Human-Centered Design
  • Program Design
  • Communication Strategy
Typical outputs: Service blueprints, system models, design prototypes
Implementation & Scale

Empower

We support early system adoption and long-term capacity. We build internal support structures so transitions are resilient.

Service types:

  • Project Management
  • Interactive Dashboards
  • Operational Plans
  • Software Development
  • Capacity Building
  • Transition Strategy
Typical outputs: Implemented systems, operational playbooks, trained teams

Where We Apply Them

Governance & Public Service Delivery

Specialized knowledge and proven methodologies tailored to this sector's unique challenges and opportunities.

Responsible & Sovereign AI

Specialized knowledge and proven methodologies tailored to this sector's unique challenges and opportunities.

Sustainability Practice

Specialized knowledge and proven methodologies tailored to this sector's unique challenges and opportunities.

Venture & Innovation Ecosystems

Specialized knowledge and proven methodologies tailored to this sector's unique challenges and opportunities.

Food Systems Practice

Specialized knowledge and proven methodologies tailored to this sector's unique challenges and opportunities.

Health Practice

Specialized knowledge and proven methodologies tailored to this sector's unique challenges and opportunities.

How We Engage

Diagnostic Sprint

Rapid discovery engagement to understand your challenge, opportunity, and organizational readiness.

2-4 weeks | Cross-functional team | Actionable insights

Diagnostic Sprint

Design & Architecture

Extended partnership to develop systems, strategies, and roadmaps tailored to your context.

3-6 months | Co-design approach | Blueprint deliverables

Design & Architecture

Pilot Support

Hands-on guidance through launch, learning, and iteration of your pilot or initial deployment.

2-6 months | On-the-ground support | Real-time adaptation

Pilot Support

Capability Partnership

Long-term engagement building your team's skills, confidence, and independence.

6-18+ months | Training-focused | Knowledge transfer

Capability Partnership

Our Core Principles

Human-Centered

Human-Centered

We design for real people: their contexts, habits, capabilities, and dynamic safety needs.

Evidence-Led

Evidence-Led

We base our decisions on data, research, field findings, and systematic evaluation of existing dynamics.

Context-Aware

Context-Aware

We understand that local systems require context-aware, not boilerplate, solutions.

Responsible

Responsible

We design with ethics, accountability, and environmental stewardship in mind.

Built for Delivery

Built for Delivery

We build systems designed to operate seamlessly under real-world constraints.

Collaborative

Collaborative

We partner actively with your team, building shared capacity and alignment.

Ready to Explore?

Let's discuss which service pathway best fits your needs and organization.

START THE CONVERSATION