MEMBER OUTCOME 2024 – 2025

Public Sector and Executive Trainings - Action Lab

Equip senior public servants and public-sector executives with the practical literacy and leadership tools to steer AI adoption in government—linking national development priorities to actionable AI governance, portfolio strategy, procurement readiness, and institutional change management.

Public Sector Training Action Lab

Public Sector and Executive Trainings - Action Lab

TALK TO OUR TEAM

Executive Education

Kenya School of Govt, Council of Governors, KDF

OUR ROLE

IDI's Role & Contribution

Grounded in human- and life-centred design, behavioural insights, systems thinking, and decision intelligence, IDI curates the learning pathway, developing applied government-ready tools (decision canvases, risk registers, use-case prioritisation frameworks), facilitating sessions, coaching teams, and synthesising outputs into implementable roadmaps and leadership commitments.

Key Insight

"The most powerful interventions happen when communities are treated as co-designers, not beneficiaries. By embedding ourselves in the problem space, we uncovered the systemic roots of the challenge and built solutions that last."

The Problem

Three interlocking failures created a system where continuity of care was structurally impossible.

Fragmented care

Equipping senior public servants with leadership tools, use-case prioritisation, and roadmaps to steer AI adoption.

Lost record continuity

Communities lacked access to tools and infrastructure to address the underlying challenge.

Invisible complications

Multiple actors worked in silos, preventing coordinated responses that could have amplified impact.

Our Approach

Short-cycle learning models blending strategic briefings with applied clinics: participants map their institutional mandates, surface constraints and risks, prioritise high-value AI use cases, and produce decision-ready artifacts through guided sessions (workshops, use-case clinic, risk and ethics clinic, implementation readiness clinic), supported by pre-reads, real public-sector cases, peer exchange, and rapid coaching.

Outputs & Results

Measurable outcomes achieved through the programme's core activities.

500+

EXECUTIVES TRAINED

3×

Improvement in service delivery efficiency

500+

Community members directly impacted

Partner organisations engaged

85%

Satisfaction rate among beneficiaries

2 yrs

Sustained operation post-project

OUTCOME

Project Outcome & Impact

A leadership and public-sector cohort able to articulate AI opportunity pathways for their institutions, with prioritised use-case portfolios, minimum governance requirements, and a sequenced next-steps plan covering policy alignment, capability gaps, data readiness, procurement considerations, and delivery partnerships. Key participating institutions include Kenya School of Government, Ministry- and State Department of Foreign and Diaspora Affairs, Council of Governors, Kenya Defence Forces, and Ministry of Energy and Petroleum.